GUEST EXPERIENCE
At Training Simplified, our Guest Experience programs are designed to create environments that guests love returning to. From food safety to hospitality, and from restaurant atmosphere to service speed, our training focuses on delivering consistently exceptional experiences. By mastering the food, feel, and flow of your restaurant, we help you build lasting connections with guests that keep them coming back time and time again.
What you’ll get
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Food Safety Excellence
Ensure safe, high-quality food that guests trust every time.
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Delicious Consistency
Train teams to deliver consistently delicious meals.
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Hospitality that Delights
Teach staff to make every guest feel welcome and valued.
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Inviting Atmosphere
Create a warm, inviting environment guests love.
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Efficient Service Flow
Speed up service without compromising quality.
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Memorable Experiences
Focus on every detail to keep guests coming back.
What’s inside
FOOD SAFETY
An amazing guest experience starts with safe food. Food safety training can be technical and boring. Ours isn’t. Aimed at creating perfect health department ratings, and certified by the ANSI certifying body, our food safety training is simple, clear and actionable for literally anyone.
SPEED OF SERVICE
Guests want their food fast. We teach the concept of Flow, to keep guests moving. If guests are moving, the line is moving. When guests slow down, that creates friction, and friction kills flow. We teach teams to remove the friction, keep the line moving, and keep guests happy.
guest recovery
While we aim to be perfect, the reality is that something will go wrong. When it does, your teams have the opportunity to make a memorable experience or lost a customer for life. We teach them how to recover a guest when things go poorly, in a way that builds trust and loyalty, even in the face of making a mistake.